Respond to incoming phone calls, emails, and chat messages requesting technical support.
Provide first-level support for desktop, laptop, printer, mobile device, software, and basic network issues.
Ensure timely and accurate resolution of all service desk requests.
DYOPATH is a company that provides IT services. They are recognized for outstanding IT service and have a collaborative, upbeat environment where achievements are celebrated.
Provides system administration for LMS and LMS system training as required.
Provides technical support for LMS users, diagnosing and resolving system, access, enrollment, and content issues in a timely manner.
Ensures managing and tracking of DHA training courseware in production and testing and conforms to DHA LMS mission and/or program guidelines.
NetImpact Strategies Inc. (NetImpact) has been a Trusted Advisor driving impact through digital transformation for the Federal Government for over a decade. As Trusted Advisors, NetImpact professionals partner with customer agencies to deliver solutions that empower them to not only meet their missions but also realize their strategic vision.
Triage, prioritize, and resolve user-reported issues and service requests related to Salesforce and connected systems.
Perform routine Salesforce administrative tasks such as user setup, permissions and license management, and keeping metadata up to date.
Assist with configuration tasks, platform upgrades, and data management activities including imports and data cleanup.
Longmark Group is an alternative asset management platform specializing in residential real estate. With a 100+ person team and expertise at top institutions, they are building the world’s largest alternative asset manager the smart way.
Support Project Managers and Business Analysts with project management tasks.
Provide Tier 2 support for customer support requests and escalate to development and operations teams.
Perform system administration and user management tasks such as resolving access issues.
GDIT is a global technology and professional services company. They deliver consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community with 30,000 experts.