Remote Information technology Jobs • Customer Service

The Epic Applications Analyst I at St. Charles Health System is responsible for planning and executing all facets of the life cycle for the Epic applications supporting our hospitals and ambulatory clinics, maximizing the business value to our users of those applications. The Analyst will know the EHR system’s capabilities and functional use and apply their knowledge of Patient Care and Business workflows to successfully maintain a standardized system.

The Service Desk Analyst will function as first-level support for our client’s end users, networks, and server issues troubleshooting software, hardware, and operating system issues while creating detailed documentation of issues and taking incoming phone calls and emails from clients who are experiencing issues.